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To send email from your own address, your organization verifies a sending domain on the Sending domains page. This underpins every campaign, receipt, and thank-you.

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Adding and verifying a domain

1

Add the domain

Choose Add Domain and enter the domain you send from (e.g., yourorg.org).
2

Add the DNS records

Advocora gives you DNS records to add at your domain registrar—DKIM, return-path, and DMARC.
3

Verify

Choose Verify. Once the records are found, the domain becomes Active and the DKIM / Return / DMARC checks show green.

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The domains table

Each domain shows its status (unverified, pending, or active), the from email, and the state of its three DNS checks. Choose Set Default to make one the default sender, and use the settings icon to adjust a domain.
DNS changes can take a little while to propagate. If verification doesn’t pass immediately, give it some time and choose Verify again.
Getting all three checks (DKIM, return-path, DMARC) green is the single biggest thing you can do for deliverability. It’s worth getting right before a big send.

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Check the sender before a campaign

Choose the verified domain in the email area and use a From address on that domain. Verification is a prerequisite, not a guarantee of inbox placement. Recipient consent, address quality, and the message itself also affect delivery.

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When verification does not pass

Compare each DNS record with the exact host and value Advocora displays. Check that the record was added at the provider that manages your domain’s DNS. Keep existing email records unless your domain administrator has confirmed a change is appropriate. If a check stays unresolved, send the displayed check and domain name to your domain administrator or Get support.