Skip to main content
The Ticketing tab is where you define what people can buy or reserve. At least one active tier is required before you can publish.

​
Ticket tiers

A tier is a buying option—General Admission, VIP, Early Bird, a sponsor table, and so on. Add as many as you need. For each tier you can set:
For a free event, tiers still define the RSVP options—there’s just no price.

​
Merchandise

If you turned on Sell merch when creating the event, a merch section appears here. Add items with a name, price, and optional inventory limit—they show up as optional add-ons in the checkout cart. Leave inventory blank for unlimited stock; otherwise each sale counts down and selling stops at zero.
Use a hidden tier for comps or sponsor seats you don’t want listed publicly, then add those guests yourself from the Registrants tab.

​
Set a sale window

Open the tier editor and review its sale start and end times. A published event can still have a tier that is not yet on sale or whose sale window has closed. Check the event timezone and preview the public options before announcing ticket availability.

​
Check quantities and admissions

Review both Capacity and Admissions per ticket. For example, a table ticket may admit several guests while the order quantity records how many table tickets were purchased. Use the same interpretation when planning capacity and check-in.

​
Troubleshooting

If a tier does not appear publicly, check whether it is active, public, within its sale window, and available under the event’s status. Hidden tiers can be used for manual registrations. Do not create another tier to work around a configuration issue without checking existing orders.