Finding registrants
Search by name or email, and filter by status: Pending, Paid, Refunded, Comped, or Cancelled. Each row shows the buyer, email, quantity, status, amount paid, and how many have been checked in.Common actions
Add Registrant
Add someone by hand—useful for comps, phone orders, or walk-ups. Set their name, email, tier, quantity, and status.
Open a registrant
Click a row for full details, to resend their confirmation email, or to check them in.
Export CSV
Download the full guest list for printing or sharing.
Refresh
Reload the table to pull in the latest sales.
Checking people in
Each ticket carries a QR code, delivered to the buyer as a mobile ticket. At the door, scanning a ticket marks one admission as checked in. Tickets that admit several guests can be scanned more than once.Statuses explained
| Status | Meaning |
|---|---|
| Pending | Payment not yet completed |
| Paid | Paid and confirmed |
| Refunded | Was paid, then refunded |
| Comped | Free admission you issued |
| Cancelled | Registration voided |
When a public registration can’t be matched to an existing contact, it lands in Data Management → Event Match so you can link it and record the gift. See Event match.