> ## Documentation Index
> Fetch the complete documentation index at: https://docs.advocora.io/llms.txt
> Use this file to discover all available pages before exploring further.

# The donor self-service portal

> A secure link that lets donors change their recurring gift amount, update their card, or cancel—without contacting your team.

Every donor with a recurring gift can manage it themselves through a secure, private link—titled **Manage your recurring contribution**. This cuts down on support requests and gives donors control.

## What donors can do

<CardGroup cols={2}>
  <Card title="Change the amount" icon="dollar-sign">
    The new amount applies to their next charge.
  </Card>

  <Card title="Replace the card" icon="credit-card">
    Update the payment method securely through Stripe.
  </Card>

  <Card title="Cancel" icon="circle-stop">
    End at the close of the current billing period, or immediately.
  </Card>

  <Card title="See what's next" icon="calendar">
    View their amount, frequency, next charge date, and card on file.
  </Card>
</CardGroup>

## How the link works

The portal opens from a private link unique to that donor—typically included in their receipt or a management email. No password is needed; the link itself is the key.

<Warning>
  The link can expire or be revoked for security. If a donor sees "This link has expired or been revoked," send them a fresh one. After several failed attempts the page pauses briefly before it can be tried again.
</Warning>

## What the donor sees after a change

* **Amount updated** — "The next charge will use the new amount."
* **Canceled at period end** — the gift keeps going until the current period ends, then stops.
* **Canceled immediately** — the gift ends right away with no further charges.

<Note>
  Changes a donor makes here flow straight into the **Recurring** tab on your [Gifts page](/gifts/recurring-gifts), so your records stay current automatically.
</Note>