> ## Documentation Index
> Fetch the complete documentation index at: https://docs.advocora.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage registrants & check-in

> See who's coming, add registrants by hand, resend confirmations, export the list, and check people in at the door.

The **Registrants** tab is your guest list—everyone who bought a ticket or RSVP'd, plus anyone you add manually.

## Finding registrants

Search by name or email, and filter by status: **Pending**, **Paid**, **Refunded**, **Comped**, or **Cancelled**. Each row shows the buyer, email, quantity, status, amount paid, and how many have been checked in.

## Common actions

<CardGroup cols={2}>
  <Card title="Add Registrant" icon="user-plus">
    Add someone by hand—useful for comps, phone orders, or walk-ups. Set their name, email, tier, quantity, and status.
  </Card>

  <Card title="Open a registrant" icon="address-card">
    Click a row for full details, to resend their confirmation email, or to check them in.
  </Card>

  <Card title="Export CSV" icon="file-csv">
    Download the full guest list for printing or sharing.
  </Card>

  <Card title="Refresh" icon="arrows-rotate">
    Reload the table to pull in the latest sales.
  </Card>
</CardGroup>

## Checking people in

Each ticket carries a QR code, delivered to the buyer as a mobile ticket. At the door, scanning a ticket marks one admission as checked in. Tickets that admit several guests can be scanned more than once.

<Tip>
  Volunteers can run the door without full access to your account. Give a volunteer a role with check-in enabled and send their magic link—see [Event add-ons](/events/add-ons#volunteers).
</Tip>

## Statuses explained

| Status        | Meaning                   |
| ------------- | ------------------------- |
| **Pending**   | Payment not yet completed |
| **Paid**      | Paid and confirmed        |
| **Refunded**  | Was paid, then refunded   |
| **Comped**    | Free admission you issued |
| **Cancelled** | Registration voided       |

<Note>
  When a public registration can't be matched to an existing contact, it lands in **Data Management → Event Match** so you can link it and record the gift. See [Event match](/data-management/event-match).
</Note>
